In Deming's Chain Reaction only hard facts matter. In this case, it is about the costs incurred and not about the corporate image. This method starts with certain basic attitudes:
- a) Everyone is part of the total quality.
- b) Every employee stands for quality in his or her field of activity.
- c) Quality is not only a technique, but also a state of mind.
The chain of reactions has 8 described reactions:
- Quality improvement, thereby
- Productivity improvement, thereby
- Cost reduction in the production of the product, thereby
- Price reduction, thereby
- Increase in market share, thereby
- Securing the position of the company, thereby
- Securing jobs and ultimately
- Securing the profit